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Terms & Conditions

Customer Care

  • Scope of Customer Care 1.1. Purpose: MGseller provides Customer Care to assist users with inquiries, issues, and support related to our products, orders, and services. 1.2. Availability: Customer Care is available during specified hours and via designated communication channels as indicated on our website.

  • Contacting Customer Care 2.1. Methods: You may contact Customer Care through email, phone, or other communication methods provided on our website. 2.2. Response Time: We strive to respond to inquiries promptly during our operational hours. Response times may vary depending on the nature and volume of inquiries.

  • Inquiries and Support 3.1. Types of Assistance: Customer Care may assist with order status inquiries, product information, troubleshooting, returns and exchanges, and general customer service issues. 3.2. Limitations: Customer Care may not be able to provide assistance beyond the scope of our services or legal obligations.

  • Customer Responsibilities 4.1. Accuracy of Information: You agree to provide accurate and complete information when contacting Customer Care to facilitate efficient assistance. 4.2. Compliance: You agree to comply with these Terms and our general Terms and Conditions when interacting with Customer Care representatives.

  • Privacy and Security 5.1. Confidentiality: Information shared with Customer Care may be subject to our Privacy Policy. We will handle your information in accordance with applicable privacy laws and our Privacy Policy. 5.2. Security: We take reasonable measures to protect your personal information but cannot guarantee the security of information transmitted through communication channels.

  • Limitation of Liability 6.1. Disclaimer: MGseller strives to provide accurate and helpful assistance through Customer Care, but we do not warrant that all inquiries or issues will be resolved to your satisfaction. 6.2. Indemnification: You agree to indemnify and hold MGseller harmless from any claims or liabilities arising from your use of Customer Care or breach of these Terms.

  • Modification of Terms 7.1. Changes: MGseller reserves the right to modify these Customer Care Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

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Privacy & Safety

Protecting your privacy and ensuring the safety of your personal information is fundamental to MGseller. This Privacy & Safety Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By using our website, you agree to the terms of this policy.

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  1. Information We Collect 1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you place an order or create an account. 1.2. Usage Information: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and referring website. 1.3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

  2. How We Use Your Information 2.1. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support. 2.2. Improving Our Services: We analyze usage data to understand how our website is used and to improve our products, services, and user experience. 2.3. Marketing: With your consent where required, we may send you promotional emails about our products, special offers, and promotions. You can opt out of marketing communications at any time.

  3. Information Sharing 3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential. 3.2. Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

  4. Data Security 4.1. Security Measures: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or alteration. 4.2. Payment Security: We use secure payment gateways to process payments. Your payment information is encrypted during transmission and not stored on our servers.

  5. Your Rights 5.1. Access and Correction: You have the right to access and update your personal information. You may also request correction, deletion, or restriction of your information where appropriate. 5.2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  6. Children's Privacy 6.1. Age Restriction: Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

  7. Changes to This Policy 7.1. Policy Updates: We may update this Privacy & Safety Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website.

  8. Contact Us 8.1. Questions: If you have any questions about this Privacy & Safety Policy or our privacy practices, please contact us

Payment Methods
Credit Card Purchase
Credit Card

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Happy Shopper
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